Privacy Policy

Effective date: August 2, 2026

This Privacy Policy explains how Watermelon App handles information when you use our mobile application, website, services, and related features. By using the app, you agree to the practices described in this policy.

We aim to collect only the information needed to provide, maintain, improve, and protect the app.

Information We Collect

Depending on how you use the app, we may collect the following types of information:

Account information, such as identifiers you provide when creating or managing an account.
Device information, such as device model, operating system version, app version, language, and region.
Usage information, such as feature interactions, settings, diagnostics, and performance data.
Support information, such as messages, requests, feedback, and related communication details.

Information You Provide

You may choose to provide information when you contact us, submit feedback, configure app settings, or use features that require input. Please avoid sharing sensitive personal information unless it is necessary for your request.

How We Use Information

We may use information for the following purposes:

To provide and operate the app and its features.
To improve reliability, performance, security, and user experience.
To respond to support requests and communicate service-related information.
To detect, prevent, and address fraud, abuse, technical issues, or security incidents.
To comply with legal obligations and enforce applicable terms.

Permissions

The app may request access to certain device permissions only when needed for specific features. You can manage permissions through your device settings. Disabling a permission may limit the availability or behavior of some features.

Cookies and Similar Technologies

Our website or related services may use cookies, local storage, analytics tools, or similar technologies to keep the service working, understand usage, remember preferences, and improve quality.

Analytics and Diagnostics

We may use analytics and diagnostic tools to understand app performance, crashes, feature usage, and general service health. These tools help us improve the app and resolve issues.

Sharing of Information

We do not sell personal information. We may share information only in limited circumstances:

With service providers that help us operate, maintain, analyze, or secure the app.
When required by law, regulation, legal process, or a valid government request.
To protect the rights, property, safety, or security of users, the public, our service, or our organization.
In connection with a merger, acquisition, financing, reorganization, or transfer of assets.

Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law. Retention periods may vary based on the type of information and the reason it is processed.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information. You may also be able to withdraw consent where processing is based on consent. To make a request, contact us using the information below.

Children's Privacy

The app is not intended for children under the age required by applicable law. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate action.

International Use

The app may be used in different regions, and information may be processed in locations where we or our service providers operate. We take steps designed to protect information in accordance with this policy and applicable law.

Third-Party Services

The app may contain links to third-party websites, products, or services. This Privacy Policy does not apply to third-party practices. We encourage you to review the privacy policies of those third parties.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the app, website, or other reasonable means. The effective date above indicates when this policy was last updated.

Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please contact us at privacy@watermelonapp.best.